If for any reason you are not satisfied with a purchase,you can either refund your money or make an exchange with another product, within 14 days of the order’s FIRST DELIVERY ATTEMPT date.

In order for returns to be accepted, all items must be in perfect condition.

Returns will not be accepted for items that have been labelled NON-RETURNABLE in the product description.

These are usually seasonal or customizable items for which we are unable to accept returns.

Misirloo reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online. In the case of unauthorized or non-standard returns, the merchandise will be returned to the shipping address specified in the original order.

PRODUCT EXCHANGE

Items can be exchanged for a different size or an alternative style.

REFUND

Refunds will be processed as soon as returned items have been checked and accepted and will be completed approximately within 8-10 business days. Refunds will be remitted to the bank account prescribed by the customer.

RETURN FEES

In case you choose to return your order, you will be burdened with the shipping cost. 

Important notice: We do not accept returns sent with Hellenic Post (ELTA), because items are often lost or seriously delayed.

RETURN INSTRUCTIONS

If for any reason you are not satisfied with a purchase and you wish to return one or more items of your order, you simply have to contact us on [email protected] +30 6947473890.